So she had to walk back because our front desk was closed. I was sprawled out in the lobby with an ice pack while my sister had to walk a mile to get to our room and they had locked out the key. When got back to the hotel at 4 am they said they didn’t have an wheelchair due to liability the manager said I could just hop in, I hadn’t learned how to use them yet it was excursionsry pain i was crying. Ended up in Denver in the ED with high blood pressure and a very swollen knee. It was difficult walking to the elevator 9 floors up. I called another hotel to relay the message there was an emergency. My last night at midnight I called my hotel and it was closed, I called Horseshoe and they didn’t answer. This adjoins the Blackhawk Horseshoe Casino hotel. My sister and I stayed in the Blackhawk Casino Hotel in CO. She actually pushed the cart through the casino and not one staff member asked to help or eve ask what’s going. Although he went out for a smoke break often. She asked the front desk to help but he was an older Hungarian that didn’t speak English. She then went and got the necessities and walked back.

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